managed services banner

Fleible Coverage Options

Each organisation is individual and will have varying requirements. To accommodate this SaintGroup has developed support coverage options which can be applied to core services to give the best fit for our clients. These options include 24x7, 8-6 and extended hour models which can be applied differently to core services creating a bespoke and management service package.

SaintGroup takes a consultative and open approach to the design, implementation and delivery of Managed Services. From the first engagement with a client SaintGroup staff are keen to fully understand the specific requirements, business priorities and constraints in order to design a cost effective service that delivers robust, sustainable and effective support.

We have developed a range of support elements that can be selected which, when combined, deliver a comprehensive service that will give clients the peace of mind that their IT will ‘just work’.

We realise that business requirements and priorities change over time, as do technologies, and therefore our Managed Services are flexible and adaptable. Within a managed and controlled change environment the service can be amended without disruption to any existing provision.