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Hardware and Software Maintenace

SaintGroup has a long history of providing break fix services. Utilising our field based and resident resources we provide excellent SLA Response and Fix for equipment which is in and out of manufacturer warranty. Using slim-stock methods we strategically position spares across South Africa for rapid response and delivery merged with our resource tracking capability. As part of break fix we also carry software kits designed for customers to restore service to clients upon repair where required.

With over 20 years in the IT industry, SaintGroup Managed Services has a well-established history of providing break fix services across many industry sectors throughout South Africa. With investment in technology in our call management system, call scheduling, inventory forecasting and GPS tracking SaintGroup is able to get the ‘right engineer with the right part to the right place at the right time’ to provide a wide range of comprehensive service options to our customer base secure in the knowledge that no matter what the problem the resolution is imminent.