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Project Professional Services

Nothing ever stays the same in a managed service infrastructure. And change to the platform that supports key corporate systems presents technical and operational risk that must be managed with rigour and resourcefulness.

SaintGroup’s professional services team provides a complete set of project and consulting services, tuned to customers’ requirements and predicaments. With extencive man years’ experience behind us, we are able to tackle virtually any type and size of infrastructure change with confidence and competence.

On a continuous basis, our technical architects work with customers to create and maintain a roadmap of infrastructure maintenance and improvement which is then segmented into a stream of projects. Each project is scoped to define the deliverables and to determine the effort, resources and timing for producing these. It can then be performed on the basis of a fixed price or per day worked.
Thereafter the stages are as follows.
  • Initiation, where we provide a detailed plan and assign resources
  • Design, where we produce a granular specification of the deliverables
  • Build and test, where we create the deliverables and ensure that they meet the specification
  • Deploy, where we roll the solution out to the live production platform
  • Close, where we hand over to the managed service desk for perpetual support
Typical projects include virtualisation, data-centre move, software upgrade, network upgrade and hardware installation.

For shorter and simpler assignments we can provide qualified and certified consultants to work on-site or remotely to complete pre-specified tasks in all areas of the infrastructure environment.